Support

How do I add a coin to my collection?

Search for the coin using the search function, then tap "Add to my collection". You can also browse coins by country and year.

How do I synchronize my collection across multiple devices?

EuroCollect uses iCloud to automatically synchronize your collection across all your Apple devices. Make sure you're signed in with the same Apple ID and that iCloud is enabled for EuroCollect in Settings > iCloud.

Is my data secure?

Your data is stored locally on your device and encrypted during synchronization via iCloud. We don't store any data on our servers. See our privacy policy for more details.

How do I restore my purchases?

Go to Settings > Purchases > Restore Purchases. This function automatically restores all your previous in-app purchases.

The app is not synchronizing

Check the following:

• You are signed in to iCloud
• iCloud Drive is enabled
• EuroCollect has permission to use iCloud (Settings > iCloud)
• You have a stable internet connection

How do I remove a coin from my collection?

On the coin page, tap "Remove from my collection". You can also swipe left in your collection list.

Are commemorative coins included?

Yes, EuroCollect includes all €2 commemorative coins issued by eurozone countries since 2004.

Can I export my collection?

Yes, you can export your collection in CSV format from the app settings. This allows you to back up your data or share it.

Is the app free?

EuroCollect is free to download with access to all basic features. Some advanced features are available through optional in-app purchases.

Is my data backed up?

Yes, if you enable iCloud, your data is automatically backed up and synchronized. Even without iCloud, your data is included in iTunes/Finder backups of your device.